1. Information We Collect
We may collect the following types of personal information:
- Name, email address, phone number, and address when you enquire or request a quote
- Technical information such as IP address, browser type, and website usage data
- Payment and billing details for service transactions
- Any other information you voluntarily share via our forms, calls, or emails
2. How We Use Your Information
Your data is used to:
- Respond to enquiries and provide quotations
- Deliver, install, and maintain our products and services
- Send important updates and service notifications
- Improve our website performance and customer experience
- Comply with legal obligations and regulatory requirements
3. Sharing Your Information
We do not sell or rent your personal data. We may share it only with:
- Trusted third-party service providers who assist in delivering our services
- Regulatory bodies where required by law
- Payment processors for secure transaction handling
4. Data Security
We use industry-standard security measures, including encryption and secure servers, to protect your data from unauthorised access, disclosure, alteration, or destruction.
5. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data where applicable
- Object to or restrict certain data processing activities
- Request data portability
To exercise your rights, please contact us using the details below.
6. Cookies
Our website uses cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but this may affect site functionality.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Swale Solar Ltd
Email: info@swalesolar.co.uk